Teleperformance Columbia

Teleperformance Columbia is a telecommunications service provider in Columbia, SC, located at 2340 Broad River Rd. It holds a rating of 3.20 based on 156 reviews. Teleperformance Columbia operates as part of Teleperformance, a global digital business services company with nearly five decades of experience serving clients across five continents. The firm helps leading brands run and transform critical customer and business operations responsibly and at scale. Its service portfolio includes omnichannel customer service, technical support, digital experience management, and customer journey optimization. The company also provides Revenue-as-a-Service for B2B sales acceleration and market expansion, as well as back-office operations across finance, accounting, HR, data processing, and workflow management. Additional capabilities include AI-enabled moderation, fraud prevention, and risk controls to protect users and platforms, alongside AI-powered debt collection combining predictive intelligence with regulated-sector expertise. The business delivers these services through the TP.ai suite of modular solutions. TP.ai Connect orchestrates people, AI agents, and workflows to drive faster execution and stronger governance. TP.ai Assist empowers experts with real-time guidance and proactive recommendations to elevate quality and resolution speed. TP.ai Growth combines AI-driven insights and specialized sales teams to accelerate revenue generation. TP.ai Collect utilizes agentic AI and human expertise to maximize debt recovery while maintaining compliance. TP.ai Dataservices provides the essential data foundation for AI and machine learning through advanced analytics and data engineering. Teleperformance Columbia stands as an established provider with a track record built on a large base of customer reviews. The organization brings global expertise in intelligent human-AI operations to the Columbia market. Teleperformance Columbia combines decades of industry experience with advanced AI solutions to deliver reliable, scalable digital business services to clients in Columbia, SC.

The business sits on Broad River Road, just a tenth of a mile from the Dutch Fork Post Office and half a mile from Seminole Road School. It is also located about three quarters of a mile from both Columbia High School and the Richland Library St. Andrews.

BizScoreAI gives Teleperformance Columbia an On-Page score of 87 out of 100, which ensures that page titles and descriptions help search engines match the site to customer searches. The company also holds a Content Quality score of 75 out of 100, meaning its website answers customer questions clearly enough for AI assistants to quote directly.

Services:

• AI solutions
• Back-office support
• Collection services
• Consulting services
• End-to-end CX services