SC 811

SC 811 is a call center in Columbia, SC, dedicated to preventing underground utility damage by facilitating locate requests for homeowners and excavators before digging begins. The organization serves individuals and professionals across the state, offering services such as submitting locate requests, accessing training resources through the SC811 Academy, and managing violations of SC’s excavation laws. It operates as a central hub for safety and compliance, supporting both residential and large-scale construction projects. The business maintains a presence at 810 Dutch Square Blvd, Suite 320, in the Dutch Square area of Columbia, serving a broad regional audience.

The organization supports its mission through a structured team focused on operational excellence, public awareness, and technology integration. Its staff includes specialists in call center operations, stakeholder relations, information technology, and quality assurance. The company provides online training modules, a digital platform for tracking locate requests, and a collaborative community called SafeNex for stakeholders to share resources and discuss underground damage prevention. It also manages the investigation of reported violations of the SC Underground Damage Prevention Act, referring complaints to the Attorney General’s Office for further action.

Located on Dutch Square Blvd, SC 811 sits just a tenth of a mile from Dutch Square Mall and is within a short walk of the Dutch Fork Post Office, Saint Andrews Middle School, and H B Rhame Jr Elementary School. It lies about two-tenths of a mile from Bush River Road and less than half a mile from Broad River Road, placing it in a well-connected commercial and residential corridor.

While the business has a rating of 2.90 based on 29 reviews, its primary role as a statewide safety coordinator underscores its importance in infrastructure protection. It is recognized for its structured approach to compliance, training, and incident management, serving as a key resource for safe excavation across SC.

SC 811 plays a vital role in safeguarding Columbia’s underground infrastructure, ensuring that digging projects proceed safely and legally.

Services:

• Compliance Assistance
• Damage Reporting
• Online Portal Access
• Training Programs
• Underground Utility Locating