Crowel Agency, Inc. is an insurance agent in Merrillville, IN, serving residents and businesses across Northwest Indiana with personalized home, auto, business, motorcycle, and RV insurance solutions. With over 60 years of experience since opening in 1964 in Highland, the agency has grown to include locations in Merrillville, Michigan City, and Highland, offering tailored coverage through relationships with 30+ “A rated” insurance carriers. They specialize in both personal and commercial insurance, including workers’ compensation, general liability, property, umbrella, and surety bonds for contractors, trucking companies, and restaurants. The agency is known for providing competitive rates and individualized service, often beating online quotes, with responsive support available by phone, text, or in person.
The agency emphasizes a personalized approach, treating clients as part of the Crowel family rather than just policy numbers. As an independent agency, they compare multiple carriers to find the best coverage options based on clients’ unique needs, not a single company’s interests. Their team works to empower customers with clear information, helping them make informed decisions about protection and budget. They serve clients across Indiana, Illinois, and Michigan, with three physical locations open Monday through Friday from 9 a.m. to 7 p.m. and Saturday from 9 a.m. to 2 p.m.
Located at 251 W 80th Pl in Merrillville, the agency sits just a short walk from the Merrillville Post Office, about 0.1 miles away, and is near key local institutions including the Merrillville BMV Branch, Merrillville Police Department, Merrillville Town Hall, and the major roads Broadway and West 81st Avenue.
With a 4.90 rating and strong customer reviews, Crowel Agency, Inc. is recognized for reliability, responsiveness, and effective service across Northwest Indiana. Their long-standing presence and consistent client satisfaction reflect their commitment to community-focused insurance solutions. In Merrillville, they stand as a trusted, locally rooted provider known for clear communication and dependable coverage.