Help4WV

Help4WV is an addiction treatment center in Charleston, WV. It operates a 24/7 call, chat, and text line for West Virginians struggling with addiction or mental health issues. The service is funded by the Department of Health and Human Resources and is designed to streamline the process of seeking help for behavioral health concerns. Staff members include peer-support specialists and recovery coaches who have personal experience in recovery from mental health or substance abuse issues. The helpline provides confidential support and resource referrals, connecting individuals to self-help groups, outpatient counseling, medication-assisted treatment, psychiatric care, emergency care, and residential treatment. The service also assists social workers, nurses, and care planners in accessing a comprehensive list of state resources. There is access to over 1,000 resources through a searchable database, and the line is available for those seeking help for themselves or loved ones, regardless of insurance status.

The organization emphasizes immediate availability, with agents ready to guide callers to the right resources and solutions. It also offers a children’s crisis and referral line. For medical emergencies such as drug overdoses, the service directs individuals to call 911 immediately. The helpline is accessible via phone, text, or online chat, and a TTY option is available for those with speech or hearing impairments. The service is part of a broader initiative that includes peer recovery coaches and a jobs and hope program. The state of West Virginia also offers a free recovery support app called Connections, which provides 24/7 peer support, a supportive recovery community, and tools to track and celebrate milestones.

Help4WV holds a rating of 4.70 based on 3 reviews. This positive feedback from customers reflects the value placed on the immediate, confidential, and peer-supported assistance the helpline provides to the West Virginia community.