Charleston City Collector Office

City tax office Charleston, WV
51 / 100

BizScore

How we score
29
AI Visibility
—
AI Ready
—
AI Agent ReadinessNot audited yet
67
SEO Performance
—
Freshness
100
Google Rating
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Contact Information

Location

About Charleston City Collector Office

Charleston City Collector Office is a city tax office in Charleston, WV. It administers and collects city taxes and revenues. The office handles Business and Occupation Taxes, the City Service Fee, Public Utility Excise Taxes, Hotel and Motel Occupancy Taxes, and Municipal Fire Protection and Refuse Collection Fees. It also registers and licenses all businesses operating in the city and oversees the licensing of residential rental units. The office holds a 5.00 rating based on 1 review.

Christina Merbedone-Byrd serves as the City Collector. The office is located at 915 Quarrier Street, Suite 4, in the bottom floor of the Municipal Parking Building at the corner of Dickinson and Quarrier Streets. It is open Monday through Friday from 8 a.m. to 5 p.m. and is closed on Saturdays and Sundays. The office strives to provide prompt, accurate, and courteous service while educating the public on tax, fee, and licensing issues. It utilizes effective and efficient methods to pursue and collect all taxes and fees due the City of Charleston.

Effective July 1, 2010, owners of residential rental units within the city are required to register their units. Owners may register units online via the City website by selecting the Business category and then Rental Registration, or by calling the office at (304) 348-8024. The office provides documents and forms for various tax returns and FAQs, including Business and Occupation Tax FAQs and Admission and Amusement Tax Returns. It handles inquiries related to city taxes, fees, business licensing, and residential rental unit licensing.

The business maintains a positive rating from the customers who have reviewed it. It is known for its role in collecting major revenue sources for the city and managing business and rental registrations.

The Charleston City Collector Office manages essential city revenues and licensing for Charleston residents and businesses.

BizScoreAI gives the Charleston City Collector Office a Performance score of 79 out of 100, which measures how quickly the website loads to keep visitors on the page and is one of the factors search engines use in ranking. The Authority score is 75 out of 100, a trust signal that shows who is behind the business and influences how AI assistants and search engines decide whom to recommend.

Services:

  • Business HelpLocal Assistance
  • Business Startup Documents
  • Make A Payment
  • New Business Checklist
  • Register with Charleston B and O Tax
  • Small Business Development Center

Score Summary

BizScoreAI scanned the website charlestonwv.gov on September 21, 2026. Charleston City Collector Office has a BizScore of 51 out of 100.

  • AI Visibility29 out of 100
  • SEO67 out of 100
  • Google rating5.0 out of 5

AI visibility scan by category: AI Discovery 10 of 25 points, Structured Data 0 of 25 points, Content Readiness 14 of 30 points, AI Trust Signals 9 of 20 points.

Website audit sub-scores (out of 100): On-Page 66, Technical 76, Performance 79, Content 45.

Strengths: 4 checks passed. AI Crawler Access, AI Content Blocking, Hyperlocal Targeting, About/Team Page.

Areas to improve: 11 checks. llms.txt (failed), Structured Data (failed), Google Business Profile Link (failed), LocalBusiness Schema (failed), Third-Party Review Links (failed), Local Multimedia (warning), Q&A Content (warning), Weak Heading Structure (warning), Meta Description (warning), XML Sitemap (warning), Author Signals (warning).

AI engine reads

Read by AI engines 1 time in the last 30 days.

Counted from AI crawler and assistant visits to this page, identified by user agent.

See the full AI visibility report for this business

Contact Charleston City Collector Office

AI Visibility Score

How visible is this business to AI-powered search engines

29 /100
AI Discovery
40/100
Structured Data
0/100
Content Readiness
47/100
AI Trust Signals
45/100

Ways to improve this score

llms.txt Missing
Structured Data
Google Business Profile Link
AI Visibility Scores bySEOScanPRORun a free full audit

SEO Score

Technical SEO health and search engine optimization

67 /100
On-Page
66/100
Technical
76/100
Performance
79/100
Content
45/100

Ways to improve this score

Improve Content
Improve On-Page
Improve Technical

Local SEO Coverage

Directory presence and NAP consistency

— /100
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