Behavioral Health Resource Center (BHRC) of Dane County

Behavioral Health Resource Center (BHRC) of Dane County is a mental health service in Madison, WI. It serves as a free, non-crisis, voluntary resource for Dane County residents seeking assistance with accessing behavioral health services. The BHRC connects individuals and families with mental health, substance use, and Certified Peer Services regardless of insurance status, financial status, age, identity, ability, or legal status. Services include counseling, psychiatry, behavioral health case management, and peer support. The center operates on a consumer-led and consumer-driven model, treating the person as the expert on their own needs. While individuals search for services or wait for openings, the BHRC fills the gap by offering regular check-ins, connecting clients to non-traditional supports, and linking them with community resources. The team provides initial and follow-up consultations via phone, email, in-person visits, or remote Zoom meetings. Interpretation services are available in English, Spanish, and Hmong.

The BHRC’s goals focus on improving timely access to care, enhancing care coordination through warm handoffs between providers, and providing information, referral, and supportive services to those waiting for other services. The center promotes a "no wrong door" approach to mental health and substance use services. Its principles honor the consumer's voice and choice, utilize an equity lens to form a holistic, person-centered approach, and maximize existing system capacity. The BHRC values the strength found in differences, striving to include people and voices from various backgrounds, cultures, and life experiences. Peer Support Services are a distinct offering, provided by Certified Peer Specialists, Recovery Coaches, or Certified Parent Peer Specialists. This individualized, nonclinical support is rooted in a person-centered, strengths-based, and recovery-oriented approach, emphasizing that individuals are not their symptoms and possess unique abilities that foster recovery and wellness.

The facility is located at 2450 Rimrock Rd, Suite 301, on the third floor of a building situated on Rimrock Road south of the Beltline. The entrance is at the rear of the building. It sits about a tenth of a mile from Badger Park and the Badger Rock Neighborhood Center, and roughly a fifth of a mile from Badger Rock Middle School and Lori Mann Carey Elementary School.

The BHRC holds a 5.00 rating based on one review. It operates Monday through Friday from 7:45 am to 4:30 pm, with walk-ins welcome between 8:30 am and 4:00 pm.

As a dedicated community resource in Madison, the BHRC provides consistent, person-centered navigation for Dane County residents seeking mental health and substance use support.