Harbor Audiology & Hearing Services is an audiologist in Federal Way, WA. The clinic provides hearing loss solutions, hearing products and accessories, and a full range of hearing care services including comprehensive hearing evaluations, hearing‑aid selection, fitting and ongoing maintenance, as well as balance and vestibular assessments. It serves residents of Federal Way, King County and surrounding communities, with additional locations in Bremerton, Gig Harbor, Longview, Port Angeles, Sequim, Silverdale, Tacoma and Vancouver. The practice holds a perfect 5.00 rating based on 85 customer reviews.
Located inside the St. Francis Hospital complex on 9th Ave S, the center offers ample parking and is staffed by audiologists Jamie Song, Au.D., CCC‑A, and Lily Novak, Au.D., CCC‑A, FAAA. The team emphasizes patient education, respectful care and integrity, taking time to explain testing results and treatment options without haste. Hours are Monday through Thursday, 9 a.m. to 5 p.m., and Friday, 9 a.m. to 4 p.m., reflecting a commitment to accessible, personalized audiology services.
The clinic sits on 9th Ave S, just a short walk from Federal Way Public Academy (about 0.1 mile) and close to several health facilities, including Life & Health clinic, Passport Health Federal Way Travel Clinic and St. Francis Hospital, each within roughly 0.2 mile. South 348th Street is also nearby, and the Department of Health and Human Services lies about 0.3 mile away.
Harbor Audiology & Hearing Services enjoys a strong local reputation reflected in consistently high customer ratings and a steady record of repeat and referred patients. These strengths underscore the practice’s reliability and the trust it has earned within the community.
By combining expert audiology care with a reputation for dependable service, Harbor Audiology remains a valued hearing‑health resource for the people of Federal Way.