Richmond Import Service

Richmond Import Service is a auto repair shop in Short Pump, VA, specializing in expert maintenance and repair for Toyota, Lexus, Honda, Acura, and JDM vehicles. The shop serves drivers across Glen Allen, Short Pump, and the Greater Richmond area, offering services including frame repairs, diagnostics, routine maintenance, brake service, transmission work, hybrid systems support, and state inspections. With a 4.60 rating, the business is known for honest service and long-term customer relationships, having been trusted since 2003. Their certified team combines dealership-level expertise with personalized care, treating each vehicle as if it were their own.

Founded in 2003 by Chris Germain, a former Toyota Master Diagnostic Technician with over 30 years of industry experience, Richmond Import Service was established to deliver high-quality, transparent service without dealership pricing. The shop’s team includes a master technician with factory-trained credentials and a shop foreman who is also a certified VA State Inspector. The business emphasizes integrity, import expertise, and precision, offering advanced diagnostics, electrical programming, TPMS service, and engine repairs. Their reputation is built on reliability, with vehicles maintained for over 400,000 miles and consistent customer loyalty.

Richmond Import Service is located on W Broad St in Short Pump, VA. The shop is situated near the intersection of W Broad St and the nearby highway, serving as a key service point for drivers throughout the region. Its location supports easy access for local residents seeking dependable, specialized repair for Japanese domestic market and mainstream import vehicles.

The business stands out for its deep expertise in Toyota, Lexus, Honda, and Acura systems, its commitment to transparent service, and its long-standing presence in the community. With a team that blends factory training and real-world experience, Richmond Import Service is recognized for consistent, trustworthy repair and maintenance, making it a trusted name in the Richmond area for import vehicle care.