Infotel Systems

Infotel Systems is an IT Support provider in Lakeside, VA, located at 6008 Hermitage Rd. The company specializes in VoIP telephone systems, IP networks, and hosted services for businesses and organizations across the Richmond area. Their services include custom communications systems, data networks, on-call technologies for the medical field, and disaster recovery solutions. They serve a diverse client base ranging from law firms and healthcare providers to government entities like the US Navy and the City of Richmond. Infotel Systems holds a rating of 4.90 based on customer reviews. The firm operates its own data center in Richmond, VA, positioned next to a Verizon data center and a mile from the Comcast Main hub to ensure direct internet connectivity. The staff also includes Grace Brodersen and other family members of the Brodersen family. The company emphasizes immediate phone support, answering calls directly rather than using automated systems. They manage over 400 servers and utilize a layered multi-vendor security stack with Veeam.com backups. Infotel Systems has maintained long-term relationships with numerous clients, including Weinstein Jewish Community Center, Maggie Walker Governors School, and John B. Levy & Company, supporting them for over 25 years. They have installed VoIP systems for Ukrop's Home Style Foods, Westbury & Westwood Rx, and Hampton Christian Academy. Their capabilities extend to ultra-secure systems for Navy assets, 911 disaster recovery systems for the City of Richmond, and hosted services for defense contractors like NCI Information Systems. They also provide training simulators for Verizon and unique call center technologies for medical offices. The business is known for its positive rating from customers who have reviewed it, reflecting a reputation for reliable service and direct, personalized support. Their long-standing presence in the industry and extensive client list demonstrate their capability to handle complex telecommunications and data needs. Infotel Systems combines deep local expertise with robust infrastructure to keep Richmond-area businesses connected through secure and reliable IT support.

BizScoreAI assigns Infotel Systems a Technical score of 91 out of 100, ensuring the website is secure and indexable so search engines can read it without errors. The platform also records a Discoverability score of 75 out of 100, which confirms that AI crawlers are allowed in and can find every page of the website, the first step before any AI assistant can recommend the business.