Franklin IT Solutions – Managed IT For Business Richmond, Chesterfield, Henrico

Franklin IT Solutions - Managed IT For Business Richmond, Chesterfield, Henrico is an IT Support business in Glen Allen, VA, located at 384 Adderbury Walk # A. The company provides outsourced IT support services for small businesses with 5 to 50 employees. It holds a 5.00 rating based on customer reviews.

The business is owned by Neil Satra, a Cambridge-trained engineer and former Google product manager who has served as a fractional Chief Information Officer for various companies. The team is Microsoft-certified with expertise in workstations, servers, and cloud services. Services include real-time monitoring to prevent common IT issues, manufacturer updates for HP, Dell, and Lenovo hardware, and Microsoft Office 365 feature pack updates. The company also provides asset tracking, system tuning, virus protection, network security, and ransomware prevention using SentinelOne software. Additional offerings include patch management, system diagnostics, and disaster recovery planning.

Franklin IT Solutions operates without a sales department, allowing clients to speak directly with the owner for information. The company provides a 100% money-back guarantee and does not require long-term contracts. Their service model includes a flat-fee option for predictable budgeting and a ticketing system for real-time issue tracking. The team has served business owners in the Richmond area for two decades.

The business is known for its responsive team and its ability to provide fast, reliable support to keep local companies productive. Franklin IT Solutions provides specialized IT support for small businesses in Glen Allen.

BizScoreAI awarded Franklin IT Solutions a Content Quality score of 100 out of 100, ensuring the website answers customer questions clearly so AI assistants can quote it directly. The business also received a Content score of 90 out of 100, reflecting substantial and relevant material that search engines reward with better visibility.