Rafail Insurance Agency

Rafail Insurance Agency is a full-service insurance agency in Houston, Texas, serving business owners, commercial property owners, real estate investors, entrepreneurs, and families. The agency specializes in commercial insurance, commercial property insurance, general liability, workers’ compensation, cyber liability, professional liability (E&O), commercial auto, and personal lines including life insurance and benefits. With a focus on education and transparency, Rafail Insurance Agency reviews existing policies, shops multiple A-rated carriers, and provides clear, plain-language recommendations tailored to each client’s unique risk profile. Serving over 6,000 policies and more than 500 businesses, the agency has built a reputation for trust and expertise, earning a 4.80 rating from its clients.

Founded in 2009 by Mark and Sylvia Rafail, the agency was born from a commitment to personal service and integrity. Mark, a Houston native with roots in hospitality and business-to-business sales, chose an independent brokerage model to ensure clients receive honest, unbiased advice. The team, which includes experienced professionals with over 150 years of combined industry experience, operates with the same care they would apply to their own businesses. They emphasize long-term relationships over quick transactions, offering guidance on risk management, policy reviews, and claims support. The agency is recognized for its consistent service, having won two Houston Chronicle “Best Insurance Agency” awards.

Located at 3311 Richmond Ave #350, the agency sits just a short distance from the Copper Statue and Urban Harvest Farmers Market, nestled between Richmond Avenue and Buffalo Speedway. Nearby landmarks include the Institute of Hispanic Culture of Houston and the Rain Garden, both within a quarter-mile.

With a strong reputation for honesty, deep industry knowledge, and a client-first approach, Rafail Insurance Agency stands as a trusted partner for Houston’s business community. Its ability to combine personalized service with comprehensive coverage solutions makes it a leading choice for those seeking dependable protection in the city’s dynamic marketplace.