Highlands Residential Mortgage of Chattanooga

Highlands Residential Mortgage is a Mortgage Lender in Chattanooga, TN, located at 6576 E Brainerd Rd a. The branch serves local homebuyers and refinancers by providing a professional, low-stress lending experience with a focus on on-time closings. Led by Branch Manager Jessica Upshaw, the team includes Senior Loan Officers Don Oakes Sr. and Stacy Woods, Loan Officer Karen Sims, Mortgage Specialist Michelle Tennyson, and Loan Officer Lisa Calfee. The lenders are familiar with the local market and offer a deep variety of loan programs to fit individual goals. The business holds a perfect 5.00 rating based on customer reviews.

The Chattanooga branch emphasizes clear communication and timely updates to eliminate guesswork during the mortgage process. Loan officers work with clients to find the best fit for their home purchase or refinance needs, balancing technology with in-person experience. Customers can handle 97% of the loan process through a mobile app. The team aims to close loans in less than 30 days, a faster turnaround than many big-box lenders that often struggle to close within 45 days. Knowing the closing date is critical to other parts of the real estate puzzle, and the branch focuses on meeting that commitment.

The branch is recognized for its positive rating from the customers who have reviewed it. This reflects the team’s dedication to responsive service and smooth transactions. The loan officers are described as highly responsive and focused on making the experience smooth for both first-time buyers and experienced investors.

Highlands Residential Mortgage brings local expertise and a commitment to timely closings to the Chattanooga housing market.

Located on East Brainerd Road in Chattanooga, the business sits about 0.3 miles from the Social Security Office and Benham Williams Park. It is also near Lee Highway, which is half a mile away.

BizScoreAI gives the business a technical score of 97 out of 100, which ensures the website is secure and readable for search engines. The business ranks number 1 of 3 Mortgage Lender businesses that BizScoreAI has scored in Chattanooga.