Techlocity | Managed IT Services Indianapolis

Techlocity is an IT Support in Indianapolis, IN, located at 1828 Central Ave Suite 100. The company provides managed IT services, infrastructure and cloud solutions, professional IT services, and IT security to small and mid-sized businesses in the area. Their offerings include managed VoIP services, endpoint management, and co-managed IT support. The firm emphasizes a proactive approach to resolving legacy issues during onboarding and guarantees same-day responses to technical inquiries. They offer next-day onsite support when necessary and provide a 90-day risk-free trial period for new clients. The business also conducts free penetration tests for new customers to identify security vulnerabilities and aligns IT strategies with business goals through quarterly reviews.

Techlocity operates with a 24/7 support model, ensuring that clients have access to assistance regardless of the time of day. Their team, which boasts over 75 years of combined IT expertise, includes senior engineers and leaders with more than 50 years of experience in IT leadership. The company holds partnerships with major technology providers, including Silver Partner status with 3cx, Sophos, and Microsoft, as well as Blue Diamond Partner status with Datto. These partnerships enable them to deliver advanced endpoint security and compliance management. Their services are designed to integrate seamlessly with existing internal capabilities, allowing businesses to maintain control while benefiting from external technical acumen.

The business maintains a rating of 4.80 based on customer reviews. Clients have highlighted the prompt and efficient service provided by the help desk, noting consistent monthly oversight of their systems. This positive feedback reflects the company's focus on reliability and customer satisfaction, which they report at a 99.75% satisfaction score. The firm’s approach prioritizes removing IT burdens from business owners, allowing them to focus on growth rather than technical disruptions.

Techlocity’s deep technical expertise and local presence in Indianapolis make it a reliable partner for businesses seeking to streamline their IT operations and enhance security.

The business is situated on Central Avenue, just over a tenth of a mile from Center for Public Inquiry School 27 and near Herron-Morton Place Historic Park.

BizScoreAI awards Techlocity a Content Quality score of 100 out of 100, ensuring the website clearly answers customer questions so AI assistants can quote it directly. The company achieves a Technical score of 97 out of 100, confirming the site is secure and easily readable by search engines. BizScoreAI ranks the firm number 2 of 4 IT Support businesses in Indianapolis.