Kontakt.io

Kontakt.io is a Healthcare Technology Company in North Charleston, SC. The company provides an intelligent orchestration platform for healthcare operations, utilizing real-time location systems and agentic AI to optimize patient journeys and care delivery. The platform helps hospitals forecast patient demand, align resources in real time, and maximize bed capacity. Specific offerings include the Kontakt Asset Management Solution, Staff Safety tools with smart badges for duress alerts, and automated hand hygiene compliance monitoring. The system integrates with existing hospital infrastructure, including wireless access points and electronic health records, to improve workflow efficiency and reduce equipment idle time. Kontakt.io serves hospitals and health systems, working with hundreds of facilities to enhance operational predictability and care quality.

The technology platform provides real-time visibility into hospital resources, allowing staff to focus on bedside care by automating routine tasks. Features include automatic nurse call cancellation when a nurse enters a room, reducing alarm fatigue and improving data integrity for responsiveness metrics. The staff safety solution uses lightweight, wearable smart badges equipped with silent panic buttons that dispatch assistance instantly. These badges also track workflow patterns, revealing bottlenecks and optimizing traffic patterns. The hand hygiene solution automatically captures compliance data, triggers reminders when staff enter patient rooms, and enables contact tracing by identifying potential infectious disease carriers.

Kontakt.io’s hardware includes the Smart Badge 3 Mini for staff safety, patient tags compatible with hospital bands, and BLE tags for asset tracking. The infrastructure relies on Portal Beam devices for room-level location and environmental sensing, along with gateways that support Wi-Fi 6 and BLE 5.0. The cloud platform manages IoT devices at an enterprise scale, allowing for bulk onboarding and configuration updates over the air. The system is designed for high uptime and security, with HIPAA and SOC 2 compliance. Integrations are available with major hospital systems such as Epic, Cerner, and Service Now via FHIR and HL7 APIs.

Kontakt.io serves over 200,000 caregivers across hundreds of hospitals, ranging from regional leaders to the nation's largest networks. Their solutions are designed to work with existing wireless infrastructure, including WiFi and BLE.

Kontakt.io brings intelligent orchestration and real-time visibility to healthcare operations in North Charleston, helping hospitals optimize care delivery and resource alignment.

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