ServiceChannel

ServiceChannel is an information technology and services company in Greenville, SC. The company provides a facilities management software and automation platform designed to help multi-location businesses manage maintenance activity, contractor sourcing, and store operations from a single interface. Their solutions are utilized by over 600 leading brands globally to accelerate the performance of assets, service providers, and various locations.

The platform utilizes AI-powered insights, data, and automation to help facilities teams transform maintenance into a competitive advantage. ServiceChannel offers tools for proactive management, including visibility into assets, work orders, and risks to prevent service disruptions. Their ecosystem includes a Service Provider Marketplace where users can source trades such as HVAC, plumbing, electrical, janitorial, and refrigeration. Additionally, the company provides integration services via API and XML to connect existing systems, reducing administrative costs and eliminating manual data entry. For service providers, the platform includes a mobile app for real-time work order tracking and a contractor scorecard to monitor performance.

Located on Patewood Drive, the business is situated a short distance from St. Francis Eastside hospital and near Pelham Road.

The business maintains thorough, well-documented information online, and their website is well-optimized for search engines to read clearly.

ServiceChannel provides essential automation and management tools for the facilities management industry in Greenville.

Services:

• Preventive Maintenance
• Provider Performance Data Analytics
• Work Order Management