Greenville Water

Greenville Water is a water utility company in Greenville, SC. The organization provides water services to more than 750,000 residents in Greenville County, as well as portions of Anderson, Pickens, and Laurens counties. Based on 265 reviews, the company holds a 2.00 rating.

Operating since 1889, Greenville Water manages three primary water sources and their treatment facilities: Table Rock Reservoir, North Saluda Reservoir, and Lake Keowee. The utility employs 245 professionals, including engineers, chemists, accountants, and mechanics. The Field Operations Department consists of 70 employees responsible for the maintenance of approximately 3,200 miles of pipe for roughly 196,000 account holders. This team handles proactive leak detection, valve exercising, fire hydrant maintenance, and a pipe locating program.

The Engineering Department manages the design and inspection of water main installations, plan reviews for new developments, and the administration of the cross connection control program. They also oversee the capital improvement program and maintain hydraulic modeling and GIS programs. Customer interactions are managed through the Business Services Department, which includes Field Services, Customer Service, and Billing. The Billing Department is responsible for auditing meter reads, performing system calculations, and mailing invoices. Additionally, the company offers community engagement through water station rentals, STEM education, and professional presentations.

The Greenville Water Commission of Public Works serves as the policy-making body, overseeing major operating procedures, expenditures, and capital improvements. The commission is composed of three elected members serving six-year terms and two ex-officio members, including the Mayor and a City Council member. James W. Bannister serves as Chairman, having succeeded Phillip Kilgore, who held the role since 2014. Other commissioners include Vice-Chair Phillip A. Kilgore, Commissioner Deb M. Sofield, Mayor Knox H. White, and Council Member John DeWorken.

Greenville Water provides essential utility services and infrastructure management for the residents and communities of the Upstate.

Greenville Water is located on W Broad St in Greenville, SC, near Prospect Hill Plaza and Prospect Green. The site is also close to South Academy Street and the Water Blessing public artwork.

BizScoreAI gives Greenville Water a Content Quality score of 75 out of 100, which means the website clearly answers customer questions and provides details AI assistants can quote directly. The business also receives a Performance score of 74 out of 100 for fast website loading, which helps keep visitors engaged and supports search engine ranking.

Services:

• Community Outreach Programs
• Customer Service Management
• Customer Service and Support
• Engineering and Development Services
• Financial Assistance for Water Bills
• Infrastructure Development
• Water Quality Monitoring
• Water Supply and Distribution