Run a free full auditCaine Hayes Insurance is an insurance agency in Greenville, SC. It serves individuals, families, and business owners with a comprehensive suite of personal and commercial insurance products. The agency provides coverage including homeowners insurance, automotive insurance, life insurance, umbrella policies, boat and recreational vehicle insurance, disability insurance, long-term care, retirement annuities, general liability insurance, business property insurance, professional liability, excess liability, workers compensation, commercial automotive, and cyber insurance. As an independent agency, it maintains access to more than 100 different insurance companies to meet client needs. The firm offers competitive, comprehensive packages and re-quotes policies every two years with all carriers to ensure clients receive the most competitively priced coverage that fits their specific requirements.
The agency operates as The Caine Companies’ in-house insurance agency. It is led by Chris Hayes, an Upstate native who has been managing an insurance agency since 2000. Formerly with Horace Mann Insurance, where he helped educators and their families with personal insurance and retirement planning, Hayes and his team regularly ranked in the company’s top 5%. In 2013, Hayes opened his own independent agency and began helping small business owners. He uses his passion for problem-solving to find the best risk management solution for each individual, family, or business he works with. The team he has assembled treats each client as family, resulting in a retention rate that is over 12 points higher than the national average for independent agencies.
Hayes has been very involved in the community, serving on boards of the Upstate History Museum and Carolina Ballet Theatre. He also served as President of Greenville’s USC Alumni Association for over seven years and served on numerous committees as a member of Buncombe Street United Methodist Church and Greenville Country Club. He resides in Greenville with his wife, Virginia, and their son, Davis. The agency maintains offices in Greenville, Spartanburg, and Anderson, with standard business hours from 8:30 AM to 5:30 PM Monday through Friday.
The business stands out for its high client retention rate, which exceeds the national average for independent agencies by over 12 points. This strong retention reflects the agency's approach of treating each client as family and its commitment to re-quoting policies every two years to ensure competitive pricing. The 5.00 rating from its customers further reflects the positive experience clients have with the agency's services.
Caine Hayes Insurance brings its independent, multi-carrier approach and high retention rates to Greenville, offering personalized risk management solutions for the local community.
The agency is located on Williams Street in Greenville, SC, near the Pettigru Street Historic District and just a tenth of a mile from East North Street and North Academy Street.
BizScoreAI gives Caine Hayes Insurance a technical score of 95 out of 100, which means the website is secure and easy for search engines to read without errors. The business holds a content quality score of 75 out of 100.
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BizScoreAI scanned the website coldwellbankercaine.com on June 3, 2026. Caine Hayes Insurance has a BizScore of 59 out of 100. The website audit behind the SEO score ran on October 24, 2026.
AI visibility scan by category: AI Discovery 10 of 25 points, Structured Data 0 of 25 points, Content Readiness 17 of 30 points, AI Trust Signals 10 of 20 points.
Website audit sub-scores (out of 100): On-Page 87, Technical 96, Performance 58, Content 38.
Strengths: 5 checks passed. AI Crawler Access, AI Content Blocking, AI-Parseable Headings, Meta Description, XML Sitemap.
Areas to improve: 7 checks. llms.txt (failed), FAQPage Schema (failed), Organization Schema (warning), Speakable Schema (warning), Q&A Content (warning), About/Team Page (warning), Author Signals (warning).
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