Tide Property Management Co is a Property Management Company in Charleston, SC. The firm serves investment property owners by handling tenant screening, rent collection, maintenance coordination, and financial reporting. It operates with a 9.9% management fee and focuses on maximizing return on investment through market analysis and extensive tenant screening. The company conducts move-in and move-out inspections and addresses maintenance issues in a timely manner. Owners can access detailed financial statements and owner reports through an online portal. The business guarantees that received rent is disbursed on or before the 10th of every month. If a property is not leased within 30 days, the company waives one month of management fees. In the event of an eviction for a resident placed by the firm, it covers eviction costs and waives the next leasing fee. A 90-day satisfaction guarantee refunds management fees if the owner is not satisfied with the services rendered.
The team brings diverse professional backgrounds to property management. Kristoff has over a decade of experience in learning experience design, human resources, and customer service, applying skills in project management, conflict resolution, and communication to tenant relations. Madz Cuenca brings three years of experience working with real estate agents and brokers, along with a background in call center team management and client interaction. The company emphasizes kindness, honesty, and exceptional communication in its daily operations. It uses application tools and extensive resources to screen tenants with multiple filters, often maintaining a waiting list of potential renters. Maintenance requests are submitted through a secure online portal, and vendor bills and receipts are emailed monthly with owner statements.
The office is located at 1525 Ashley River Rd Suite B in the West Ashley neighborhood. It sits about a half-mile from Saint Andrews Parks and Recreation, Wappoo Road, Sam Rittenberg Boulevard, and Playground Road. The location is approximately a tenth of a mile from Ashley River Road.
Tide Property Management Co holds a rating of 4.80 based on 182 reviews, reflecting a strong local reputation and an established track record built on a large base of customer feedback. The firm is known for its transparent financial practices and its commitment to protecting owner assets while maintaining positive tenant relationships.
Tide Property Management Co stands out in Charleston for its combination of financial guarantees, thorough tenant screening, and responsive communication, offering a structured approach to passive wealth creation for property owners in the area.
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