Charleston Water System
Run a free full auditContact Information
-
Address
Charleston Water System PO Box B Charleston, SC 29402
Charleston, SC 29403 -
Phone
(843) 727-6800 -
Website
charlestonwater.com -
Facebook page
facebook.com/charlestonwater -
Google Reviews
1.8 out of 5 stars from 220 Google reviews
Location
About Charleston Water System
Charleston Water System is a water utility company in Charleston, SC. It serves the greater Charleston area as a public water and wastewater utility. The organization supports public health, protects the environment, provides fire protection, and propels the local economy. It holds a rating of 1.80 based on 220 reviews.
The utility publishes annual and quarterly reports, including the 2026 Water Quality Report and the 2026 Wastewater Quality Report, noting that it met or surpassed all regulatory water quality requirements and wastewater standards for collection and monthly treatment averages. It also releases Quarterly SSO Progress Reports, highlighting progress in reducing and eliminating sewer overflow events, primarily in West Ashley. The utility previously served as the billing agent for city of Charleston stormwater fees, but any stormwater debt has been moved to the City for collection. It operates a Citizens Academy, a class that fills quickly, allowing residents to learn about its operations.
Charleston Water System is located at PO Box B in Charleston, SC, 29403.
The utility’s commitment to meeting or surpassing regulatory standards for water and wastewater quality directly supports the public health and environmental protection of the greater Charleston area.
With two hundred twenty customer reviews reflecting its service history, Charleston Water System remains a central provider of essential water and wastewater infrastructure for the city.
Charleston Water System holds a Discoverability score of 75 out of 100 from BizScoreAI, which measures whether AI crawlers are allowed in and can find every page of the website, the first step before any AI assistant can recommend the business. The utility also achieves a Performance score of 72 out of 100 from BizScoreAI, which measures how quickly the website loads, which keeps visitors on the page and is one of the factors search engines use in ranking.
Services:
- New Development
- Primary and Secondary Treatment
- Sewer Service
- Sewer System Maintenance
- Wastewater Collection
- Water Service
Score Summary
BizScoreAI scanned the website charlestonwater.com on June 3, 2026. Charleston Water System has a BizScore of 53 out of 100. The website audit behind the SEO score ran on October 23, 2026.
- AI Visibility35 out of 100
- SEO64 out of 100
- Google rating1.8 out of 5
AI visibility scan by category: AI Discovery 10 of 25 points, Structured Data 0 of 25 points, Content Readiness 15 of 30 points, AI Trust Signals 10 of 20 points.
Website audit sub-scores (out of 100): On-Page 65, Technical 59, Performance 84, Content 48.
Strengths: 5 checks passed. AI Crawler Access, AI Content Blocking, Q&A Content, About/Team Page, XML Sitemap.
Areas to improve: 6 checks. llms.txt (failed), Structured Data (failed), Content Too Thin (failed), Meta Description (failed), Weak Heading Structure (warning), Author Signals (warning).
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AI engine reads
Read by AI engines 1 time in the last 30 days.
Counted from AI crawler and assistant visits to this page, identified by user agent.
See the full AI visibility report for this businessContact Charleston Water System
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