Run a free full auditKnowles Associates is an insurance agent in Scranton, PA. The agency provides a wide range of insurance services, including property and casualty, cyber liability, employee benefits, surety, personal lines, and business insurance. Serving various industries such as manufacturing, construction, education, and public entities, the agency offers specialized risk management solutions. The business maintains a 4.90 rating based on 32 reviews.
Since 1963, the agency has focused on establishing long-term client relationships through ethics, integrity, and professional expertise. Their approach to risk management is designed to reduce the total cost of risk and make clients more attractive to the insurance marketplace. For cyber risk, the agency utilizes the CyberCube analytical tool to assess, quantify, and benchmark an organization's exposure. The leadership team includes President Robert Knowles Jr., who brings over 40 years of experience to complex accounts, and Vice President Susan Kelly, a recipient of the Top 25 Women in Business in NEPA.
The agency is located on Penn Ave in the downtown area of Scranton, situated near the Greater Scranton Chamber of Commerce and a short distance from the Prayer Garden.
Knowles Associates is known for its professional staff and its commitment to providing quality insurance and risk management solutions. The agency stands as a highly-rated provider of comprehensive coverage options for both individuals and businesses throughout the region.
With decades of dedicated service, Knowles Associates remains a trusted name for insurance and risk management in Scranton.
BizScoreAI scanned the website knowlesins.com on July 23, 2026. Knowles Associates has a BizScore of 54 out of 100. The website audit behind the SEO score ran on October 31, 2026.
AI visibility scan by category: AI Discovery 10 of 25 points, Structured Data 8 of 25 points, Content Readiness 12 of 30 points, AI Trust Signals 16 of 20 points.
Website audit sub-scores (out of 100): On-Page 81, Technical 91, Performance 99, Content 21.
Strengths: 7 checks passed. AI Crawler Access, AI Content Blocking, Organization Schema, AI-Parseable Headings, Meta Description, About/Team Page, XML Sitemap.
Areas to improve: 11 checks. llms.txt (failed), FAQPage Schema (failed), Google Business Profile Link (failed), LocalBusiness Schema (failed), Third-Party Review Links (failed), Content Too Thin (failed), Speakable Schema (warning), Hyperlocal Targeting (warning), Local Multimedia (warning), Q&A Content (warning), Author Signals (warning).
Browse: Businesses in Scranton, PA · Insurance Agent in Pennsylvania · Businesses in Pennsylvania
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