ETS IT Solutions

ETS IT Solutions is an IT Support company in Lake Ronkonkoma, NY, located at 5018 Express Dr S # Ll5. The firm provides managed IT services, cybersecurity, cloud solutions, and network protection for businesses across Long Island, including Nassau County, Suffolk County, and Queens. Their offerings include 24/7 monitoring, incident response, patch management, and system optimization. They also deliver VoIP phone services, web design, and SMS messaging. The business holds a 5.00 rating based on customer reviews.

The company operates with a team that includes founder Edwin Lascano, who focuses on productivity and data security, and Micayla, who manages internal systems and client relations. ETS IT Solutions uses a lightweight application to monitor hardware data and organize best practices for each client. Services range from foundational support for smaller organizations to comprehensive plans with strategic planning and advanced security. They partner with Bitdefender for cybersecurity, performing billions of security queries daily to neutralize threats. The team handles low voltage cabling, email monitoring, and multi-platform integrations. They offer co-managed IT services and technical consulting, reporting directly to clients rather than through a third party.

Clients can access support via phone, email, text, live chat, and Facebook Messenger. The company works with brands such as Dell, HP, Windows, Cisco, and Zoho to provide infrastructure. They assist with number porting for VoIP services and offer HIPAA-conscious systems for medical practices. Their approach emphasizes explaining technical issues in layman’s terms and avoiding quick sales in favor of long-term relationships. The team provides on-site service for hardware malfunctions and remote assistance for software issues.

The 5.00 rating reflects the positive experiences of customers who have reviewed the business. Clients highlight the team’s responsiveness, kindness, and ability to resolve issues quickly, such as replacing a degraded hard drive in one day. The rating confirms the strength of their customer service and technical expertise in the local market.

ETS IT Solutions combines certified technical support with personalized service, making it a reliable IT partner for Lake Ronkonkoma businesses seeking comprehensive technology management.

The business is situated on Express Drive South, about a tenth of a mile from the Long Island Expressway. It is also less than a half mile from the Ronkonkoma train station and the Ronkonkoma Post Office.

BizScoreAI awarded the company a Technical score of 96 out of 100, ensuring the website is secure and easily readable by search engines. The firm also received a Content Quality score of 75 out of 100, meaning its pages clearly answer customer questions and are suitable for direct citation by AI assistants.