Run a free full auditCommunity Bank, N.A. of Johnson City is a credit union in Johnson City, New York, serving individuals and local businesses with a range of financial services. The institution offers personal banking, mortgage lending, and business banking solutions, with dedicated staff including loan consultants and branch managers available to assist customers. It is FDIC-insured, backed by the full faith and credit of the U.S. Government, and operates from its location at 23 Riverside Drive. The branch is staffed by professionals such as Dagmar Mathews, Branch Manager, and mortgage consultants Margaret Hurd and Michelle Carlsson, who support customers in Johnson City and surrounding areas. The bank maintains a 3.70 rating based on customer feedback.
The bank emphasizes accessibility and trust, offering services such as night drop boxes, online and mobile banking, and a dedicated customer care center available Monday through Friday. Customers can contact the bank via phone, email, or in person, with support available for loan inquiries, account management, and fraud reporting. The bank provides self-service tools and maintains clear communication channels, including a contact form and a toll-free number for general inquiries. Loan services include residential and consumer lending, with dedicated support lines for payment assistance and loan processing.
The branch is located on Riverside Drive in Johnson City, New York. The surrounding area includes public infrastructure and civic institutions typical of the city center, though specific nearby landmarks are not listed in available data.
Community Bank, N.A. of Johnson City is recognized for its reliable, customer-focused service and a strong digital presence. The bank’s website is well-optimized and consistently provides accurate, detailed information, supporting transparency and ease of access for customers. This clarity and reliability contribute to its standing as a trusted financial institution in the region.
As a locally rooted credit union, Community Bank, N.A. of Johnson City supports the financial needs of residents and small businesses in Johnson City, offering dependable banking services with a personal touch.
BizScoreAI scanned the website cbna.com on July 16, 2026. Community Bank, N.A. of Johnson City has a BizScore of 54 out of 100. The website audit behind the SEO score ran on October 30, 2026.
AI visibility scan by category: AI Discovery 10 of 25 points, Structured Data 8 of 25 points, Content Readiness 13 of 30 points, AI Trust Signals 12 of 20 points.
Website audit sub-scores (out of 100): On-Page 84, Technical 93, Performance 64, Content 43.
Strengths: 8 checks passed. AI Crawler Access, AI Content Blocking, Organization Schema, Hyperlocal Targeting, Q&A Content, Meta Description, About/Team Page, XML Sitemap.
Areas to improve: 10 checks. llms.txt (failed), FAQPage Schema (failed), Google Business Profile Link (failed), LocalBusiness Schema (failed), Third-Party Review Links (failed), Content Too Thin (failed), Speakable Schema (warning), Local Multimedia (warning), Weak Heading Structure (warning), Author Signals (warning).
Browse: Businesses in Johnson City, NY · Credit Union in New York · Businesses in New York
Read by AI engines 4 times in the last 30 days.
Counted from AI crawler and assistant visits to this page, identified by user agent.
See the full AI visibility report for this business