CR Computer Repair Edison

CR Computer Repair Edison is a computer repair business in Metuchen, NJ, located at 2223 Woodbridge Ave. It provides IT support, technical assistance, and managed services to small and medium-sized businesses throughout New York and the Tri-State Area. The company specializes in resolving network issues, software support, and virus removal. It employs certified engineers available around the clock to ensure business operations continue without extensive downtime. CR Computer utilizes a unique system that backs up domain and server information to a dissimilar off-site server, ensuring clients can access their data quickly.

The business offers a comprehensive suite of technology solutions, including managed IT services, help desk support, business continuity, cyber security, cloud computing, VoIP services, and IT consulting. Their managed IT services are tailored to each client’s needs and budget, provided at a flat-rate fee that covers all network maintenance and support, including instances when the network is down or a server fails. This includes round-the-clock monitoring of computers and networks to prevent problems before they occur. For communication needs, they provide VoIP telephone systems that allow users to take calls on laptops or cell phones and can grow with the business. The team emphasizes plain English communication, ensuring clients speak to real people rather than automated systems. They guarantee a response time of five minutes or less, with an average connection time of 3.5 minutes. Additionally, they provide full transparency by supplying written documentation of network resources, passwords, and licenses, and guarantee that all projects are completed on time and on budget.

Founded in 2001, CR Computer has been providing technical support services for over 20 years. They offer a 100% satisfaction guarantee, promising to do whatever it takes to make a client happy or provide the service for free if the work is not right. During business hours from 9 am to 5 pm Monday through Friday, 99.9% of calls are answered live, with over 93% answered on the first ring. After-hours support is available via an emergency response number. The business focuses on helping business owners streamline operations and gain an edge over competitors through strategic technology implementation.

CR Computer Repair Edison combines its two decades of experience in IT support with a commitment to rapid response and transparent service, establishing itself as a reliable technology partner for businesses in Metuchen.

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