newAGAIN Phone Repair of Kannapolis is a cell phone repair shop in Kannapolis, NC, serving customers in the city and surrounding areas of Cabarrus County. The business specializes in repairing iPhones, Samsung phones, Google Pixel devices, Android smartphones, iPads, tablets, and game consoles including PS4, PS5, Xbox, and Nintendo Switch. They offer same-day repairs using in-stock parts, transparent pricing, genuine Apple components, pre-owned devices, prepaid phone plans, and walk-in service without appointments. With a 4.90 rating and over 1,000 reviews, the shop is known for fast, honest, and local service.
Clayton Moorman, the owner and an Apple Certified Technician, runs the family-owned business, which has been serving the community since November 2016. The shop emphasizes accountability, personal service, and integrity, with the owner directly involved in every repair. They are recognized with an A+ rating from the Better Business Bureau, named a Best of Greater Cabarrus winner in 2021 and 2022, and honored as a Nextdoor Neighborhood Favorite. Their offerings include tested and inspected pre-owned phones, device repairs, phone plan activations, and accessories like cases and screen protectors.
Located at 970 Branchview Dr NE #140, the shop sits on Branchview Drive Northeast, a short distance from Threemile Branch creek, and is about 0.2 miles from Lake Concord Road Northeast and Copperfield Boulevard Northeast. It lies within a half-mile of Carolina Mall, placing it in a central commercial corridor near key local routes.
The shop is trusted across Kannapolis and Cabarrus County for reliability, transparency, and consistent quality service. As a locally owned business with nearly a decade of experience, newAGAIN Phone Repair of Kannapolis stands out for its personal touch and long-standing commitment to the community. Their focus on honest repairs and customer satisfaction has made them a dependable choice for residents in the area.