Concord

Rider Transit is a public transportation service in Kannapolis, NC, serving the communities of Concord and Kannapolis with fixed route bus systems, real-time tracking, and ADA paratransit options. It provides accessible, cost-efficient mobility for residents and visitors, connecting people to essential destinations through multiple routes including Blue, Green, Orange, Purple, Yellow, Red, Brown, and CCX. The service operates from the Rider Transit Center, a facility completed in 2010 that meets LEED Certified Gold standards, featuring energy and water conservation measures, natural lighting, and sustainable materials. The agency supports riders with accessible schedules, fare information, and customer service. It maintains a 4.40 rating based on customer reviews.

The Rider Transit Center, located at 45 Transit Court NW in Concord, was designed with environmental sustainability in mind, incorporating low-impact materials, recycled products, occupancy sensors, and water-efficient landscaping. The center includes ten covered bus bays, seating, restrooms, office space, a conference room, and on-site staff. It serves as a hub for operations and public engagement, hosting regular Transit Commission meetings open to the public. The agency partners with local entities such as Cabarrus County Transit System and is governed by the Concord Kannapolis Transit Commission, which includes city council members and alternates between the mayors of Concord and Kannapolis.

The Rider Transit Center is situated on Transit Court Northwest in Concord, about a mile from the Carolina Mall and within a short distance of Lake Concord Road Northeast, Copperfield Boulevard Northeast, and Lake Concord Drive Northeast. It lies near Threemile Branch, a local creek, and is accessible via Branchview Drive Northeast, a nearby main road.

Rider Transit is recognized for its commitment to accessibility, offering ADA-compliant services and alternative formats for materials upon request. It is a key provider of intermodal mobility in the region, supporting daily commutes, access to services, and community connectivity. The agency’s long-standing presence and environmentally designed transit center reflect its dedication to sustainable, inclusive public transportation.