Rising Star Home Care Services is a Home Health Care provider in Edgewood, MD, located at 1018 State Hwy 755 Suite D. The agency offers compassionate, RN-supervised home care and skilled nursing to families across Harford, Cecil, and Baltimore Counties, including Bel Air, Aberdeen, Abingdon, Elkton, and Baltimore. Services range from companion care and personal assistance with activities of daily living to specialized dementia care and nurse-directed clinical support. The company accepts Medicaid and private pay, and it operates with a commitment to rapid response, typically matching clients with caregivers within 48 hours of an initial assessment.
Founded by Shem Ngetich, a registered nurse, the agency was built to address the difficulty families face in finding reliable, quality care. Ngetich started the business to combine clinical excellence with genuine compassion, serving families who need support for aging or recovery. Paul serves as the Director of Operations, bringing a background in process improvement and lean operations to build the systems that keep care consistent and dependable. He maintains a hands-on approach by visiting clients regularly to ensure relationships remain the priority over administrative tasks. Rising Star is a division of Shedna Healthcare Services, but it is locally owned and operated out of Bel Air, MD, rather than functioning as a franchise or national chain. The team includes a dedicated Director of Nursing who oversees every care plan, ensuring that medical needs such as medication management, wound care, and chronic condition monitoring are handled with precision. The agency is Maryland licensed, bonded, and insured, with full background checks for all staff.
The business holds a rating of 4.60 based on customer reviews, reflecting a positive experience for the families who have used its services. This standing is supported by the agency's focus on 24/7 on-call coordination, where a real person is always available for urgent needs, and its personalized approach to care planning that begins with a free in-home assessment.
Rising Star Home Care Services provides a locally rooted alternative to national chains, offering Maryland families a direct line to clinical expertise and human connection in their own homes.