ComputerMom

ComputerMom is an IT Support provider in Medfield, MA, located at 26 Farm St. The business offers PC and Mac repair, technical support, and training for individuals, families, home offices, and small businesses. Services include on-site house calls, drop-off repairs, and remote sessions. The owner has nearly 30 years of experience with Windows systems and also supports Apple computers, tablets, and cell phones. ComputerMom serves Boston's MetroWest area, including Medfield, Dover, Needham, Walpole, Westwood, Sherborn, Wellesley, and Millis. It holds a rating of 4.90 based on customer reviews.

ComputerMom provides specific technical services such as malware removal, system migrations, troubleshooting, and operating system upgrades. For malware infections, the business neutralizes threats and backs up data before reinstalling the operating system if necessary. System migrations involve moving files and settings from old to new computers, even if the old system is non-functional. Troubleshooting includes diagnostics for slow or non-booting systems, while upgrades involve backing up systems and optimizing new operating systems. All services are by appointment only.

The business was started in 1996 as a part-time endeavor by Julie, who studied computer science and worked in PC sales. It has since grown into a full-time business. Julie brings over 30 years of cumulative knowledge to every job. ComputerMom has received recognition including an A rating on Angie's List and a five-star rating on Google. It was featured in the Boston Globe, Hometown Weekly, and the Medfield Press. Customers highlight Julie's responsiveness, thoroughness, and dedication. Reviews note her ability to handle software questions, parental controls, and general computer fixes with efficiency and a pleasant demeanor. Clients appreciate her expertise in choosing, buying, and operating computers.

ComputerMom stands out for its long-standing local presence and high customer satisfaction. The 4.90 rating reflects consistent positive feedback from residents in Medfield and surrounding MetroWest communities. Clients value the personalized, responsive service and the owner's extensive technical background. The business is known for making technology accessible and manageable for users of all skill levels.

ComputerMom combines decades of technical expertise with personalized service to help Medfield residents and local businesses maximize their technology.

BizScoreAI awarded ComputerMom a Content Quality score of 100 out of 100. This high rating means the website clearly answers customer questions and describes its pages, allowing AI assistants to quote the content directly. The business also received a Technical score of 82 out of 100, reflecting a secure and indexable site that search engines can read without errors.