Metro by T-Mobile is a cell phone store and repair provider in Shelbyville, Indiana. The store offers cell phone plans, including hotspot, tablet and watch plans, home internet plans, and bring-your-own-phone options, along with add-ons such as international calling to Mexico, Canada, and Latin American countries. Its device lineup covers Apple iPhones, Android phones, tablets, smart watches, and the Revvl line, and customers can trade in a device or activate a new line in store. Store services include assistance from staff, a store payment machine, a drop box, and an authorized payment center. The location holds a rating of 4.10.
Metro by T-Mobile operates as part of the national Metro by T-Mobile network, and the store connects customers to services such as AutoPay enrollment, account history and statements, order tracking and activation, and eSIM setup. Handset protection is available through a dedicated claims line, and hearing aid compatible handsets are offered, rated under the 2011 ANSI Standard with M1 through M4 microphone ratings and T1 through T4 telecoil ratings. Account holders can manage billing, plans, add-ons, and device help through self-service support, and the myMetro app is available for account management on the go.
The store sits on East Broadway Street in Shelbyville, about 0.3 miles from Sunrise Park, the Shelbyville Post Office, and the Charles Major Education Center, and roughly 0.4 miles from The Art Alley and South Harrison Street.
Customers have given the store a 4.10 rating, reflecting a positive reception from those who have reviewed it.
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