Quest Network Services is a managed IT support provider in Evanston, Illinois, offering comprehensive cybersecurity, cloud services, data backup, disaster recovery, and VoIP phone solutions tailored to small businesses. With a foundation built in 1994, the company has evolved from a local computer repair service into a trusted partner for businesses seeking reliable, proactive technology management. Their services are designed to ensure continuous operation, protect sensitive data, and support growth through seamless IT integration. Serving clients across the greater Evanston area and beyond, Quest Network Services maintains a 4.60 rating based on customer feedback, reflecting consistent performance and dependable support.
Originally founded as a Bulletin Board Service in 1994 by Kristofer Luck and Matt Aldmeyer, Quest Network Services began in a home attic and expanded through storefronts in uptown, Andersonville, and Rogers Park. Over time, the company transitioned from retail and repair to specialized small business IT support. In 2017, it shifted to a co-working office in Evanston to enhance mobility and client responsiveness, maintaining walk-in appointments by reservation. The team emphasizes a hands-on, customer-first approach, with specialists in cybersecurity, cloud infrastructure, network operations, and business process optimization, all committed to transparency, accountability, and long-term partnership.
Located at 1880 Oak Ave Suite 301, the business sits just a short distance from Green Bay Road and Ridge Avenue, nestled near Marcus A. Hobart Park and Fireman's Park. It is within a half-mile of the Foster train station and the Northwestern Medicine Physicians Group, placing it in a well-connected, accessible part of Evanston.
Quest Network Services is recognized for its strong digital presence and technical reliability, with a website optimized for search engines and AI-powered tools, ensuring clients can easily find and engage with their services. The company’s long-standing history, focus on cybersecurity, and commitment to proactive IT management have solidified its reputation as a dependable technology partner for small businesses in the region.
As a cornerstone of Evanston’s small business ecosystem, Quest Network Services combines decades of experience with modern, secure IT solutions, helping local enterprises operate efficiently and confidently.