First Aid Computers

First Aid Computers is a computer repair and IT services business in Monroe, Georgia. Since 2004, the company has served as the IT department for small businesses, helping them focus on their operations rather than their technology. Its services include managed IT through Proactive and Complete Care monthly maintenance plans, remote and onsite technical support, cloud storage solutions, hosted phone systems, Office365, data backup, network monitoring, proactive server management, and mobile-responsive WordPress web design. The company also provides real-time antivirus protection, daily spyware scans, weekly system updates and patching, log file monitoring, asset management, and vendor management. Its Proactive and Complete Care plans bundle IT services into one monthly payment, with the Complete Care plan adding remote and onsite support.

First Aid Computers specializes in Microsoft servers, tracking which security patches are important and keeping client servers current with recommended Microsoft updates. Its predictive monitoring tools examine events on servers and workstations for hard drive failure, storage issues, memory problems, and overactive processors, with daily alerts that let the tech team prioritize issues and reduce downtime. The company provides both onsite and offsite backups, using onsite backups for fast data recovery and offsite backups for disaster recovery in events such as tornado, fire, flood, or theft. It also educates users on recognizing threats in email and on the web, and supports businesses through software integration and setup.

The business is located on Sterling Water Dr in Monroe, about 0.4 miles from Big Flat Creek and 0.7 miles from Little Flat Creek. Bear Creek Golf Club is roughly 1.1 miles away, Atha Road Elementary School is about 1.7 miles away, and Camp Lake is about 1.9 miles from the location.

First Aid Computers has built a client base that includes veterinary practices, assisted living facilities, and other small businesses in the Monroe area, with clients reporting years of continuous service and minimal downtime.