AlphaCIS

AlphaCIS is an IT Support provider in Atlanta, GA, serving businesses in the metro Atlanta and Marietta areas. The company specializes in Managed IT Services, Cloud Support, Networking, and Cybersecurity. It serves specific industries including Accounting and CPA Firms, Dealerships and Automotive, Healthcare, and Manufacturing. AlphaCIS offers 24/7/365 coverage with quick access to live support engineers, aiming to lower IT costs, increase staff productivity, and reduce downtime. The team provides same-day on-site engineering for workstation, server, and network equipment issues, including firewalls, WiFi Access Points, and switches. They also handle cloud migration for desktop applications such as Sage and Desktop QuickBooks, as well as hybrid environments utilizing both cloud and on-premise servers.

The managed services package includes unlimited support, a Virtual CIO role to align technology with business strategy, and help desk support available by phone, email, or text with 24-7 emergency response. Proactive monitoring is used to detect and fix system errors before they become noticeable to the client. Advanced cybersecurity features include 24-7 agent monitoring to detect and prevent data breaches, malware, and ransomware attacks. System updates are pushed only when confirmed not to break existing systems, covering network equipment, workstations, and servers. As a Microsoft partner, AlphaCIS focuses on integration with Office 365 and Azure, building out cloud resources, virtual machines, and virtual networks while linking Active Directory. Cloud security practices include limiting access to reduce attack surface, enforcing Multi-Factor Authentication, and monitoring services through a security console to detect rogue processes.

The business is located at 3522 Ashford Dunwoody Rd NE # 158. It sits on Ashford Dunwoody Road Northeast, near South Johnson Ferry Road Northeast. Blackburn Park is about a tenth of a mile away, and Johnson Ferry Elementary School is roughly three-tenths of a mile from the office. The Cowart Family YMCA is located about half a mile away.

AlphaCIS holds a rating of 4.90 from customers who have reviewed the business. The company emphasizes a partnership approach, seeking to fully understand client business goals and providing detailed estimates without pushy sales tactics. It focuses on simplifying technology for clients, ensuring that IT infrastructure works reliably so that business owners do not have to think about technology. AlphaCIS stands out in the Atlanta IT Support category for its specialized industry focus and comprehensive managed services that cover everything from basic technical support to advanced cloud infrastructure and cybersecurity.