SYNERGY HomeCare of New Haven is a home health care service in New Haven, CT. The business provides nonmedical care, focusing on companion care, personal assistance with bathing and dressing, housekeeping, errand running, and transportation services. It also offers higher-level support for individuals recovering from illness or surgery, managing chronic health conditions, living with memory or cognitive loss, or navigating end-of-life care. A specific "Safety First" program addresses fall and injury prevention, helping seniors reduce the fear of falling and maintain physical activity. The team serves a wide area including East Haven, Branford, North Branford, Northford, Wallingford, Durham, Guilford, and Madison. Clients can access a free in-home consultation to customize a care plan to their specific family situation. The business holds a perfect 5.00 rating based on 10 reviews.
The local office is owned and operated by Dee and Ralph Phanord, who entered the home care industry after personal experiences with family caregiving. Dee spent 17 years in human resources, where she focused on building strong relationships with clients and families, a value that continues to guide the team. Ralph brings an 18-year background in retail operations, contributing operational expertise to the service. The Phanords and their caregivers assist residents across the nine towns in their service area with a range of specialized supports. The business is contracted with the VA, allowing veterans and their families to use VA benefits such as Aid and Attendance or Housebound Pension to cover the cost of home care services for assistance with daily activities, memory care, or support for disability and illness.
The location sits on Saltonstall Parkway, just steps from Hemingway Avenue and Messina Drive. It is located about a tenth of a mile from the Farm River and the Trolley Square Post Office. The office is also near Priority Urgent Care, providing convenient access for families coordinating medical and nonmedical care needs in the East Haven area.
SYNERGY HomeCare of New Haven maintains a solid reputation among the customers it has served, reflecting the consistent quality of its nonmedical care and the personal attention provided by its owners and team. This standing is built on the specific, customized support offered to families in New Haven and the surrounding communities.