GEEK911, Inc.

GEEK911, Inc. is a Computer Repair business in Santa Clara, CA, located at 2005 De La Cruz Blvd #172. The company provides IT support and technical services to small businesses and home users in the San Jose and Silicon Valley areas. Their offerings include LAN/WAN setup, firewall, router, and VPN configuration, network administration, computer repair, system tune-ups, virus and spyware removal, cloud services, and computer training. Robert Alexander Sarkes founded the company in March 2006 to bring enterprise-level technology support to growing businesses. The team handles desktops, laptops, mobile devices, servers, and networks, operating with a 24/7 help desk. The business holds a rating of 4.80 based on customer reviews.

GEEK911 operates as a locally owned provider of fixed-rate IT services, charging a flat rate for service calls. Their service model includes unlimited support, with response times varying by complexity; simple installations average one to two hours, general cleanups take two to four hours, and complex virus recovery or network wiring projects run four to six hours. The company emphasizes training its staff heavily, investing in their development to ensure they can diagnose PC software, install hardware and operating systems, and manage wired and wireless networks. They also offer remote support for internet-connected issues and provide one-on-one or small group training sessions on-site.

The business has been in operation for more than 30 years, with the agency itself having a long history before the specific Santa Clara location was established under Robert Sarkes. Clients have noted the company’s competency in handling emergencies, with some receiving on-site visits within 24 hours. The team focuses on keeping technology resources effective for clients, acting as an extension of their company to optimize equipment and train teams on productivity tools.

GEEK911, Inc. is recognized for its positive customer ratings and its ability to provide reliable, affordable IT support to businesses in Santa Clara and the surrounding Silicon Valley region.

The business sits on De La Cruz Boulevard, just a short walk from the Reed and Grant Sports Park. It is also near the Nurse Builders Academy and the intersection of Coleman Avenue.

BizScoreAI gives the business a Performance score of 89 out of 100, which measures how quickly the website loads to keep visitors on the page. The Discoverability score is 75 out of 100, ensuring AI crawlers can find every page so the business can be recommended by AI assistants.