Nodes Up Tucson - IT Computer Services, VOIP Phone Solutions & Business Wireless Infrastructure is an IT Support company in Tucson, AZ. Founded in 2016, the company serves small and medium-sized businesses with a focus on helping them run more smoothly and efficiently. Services include managed IT services, VOIP phone solutions, business wireless infrastructure, full-service tech support (remote or on-site), IT management and advisory services, application support, vendor management, and disaster recovery solutions. The company holds a 5.00 rating based on customer reviews.
The company's managed services include unlimited helpdesk and on-site support, a fully staffed local helpdesk, and a flat fee covering all service with no additional charges for unexpected issues. Standard services include managed and monitored NextGen antivirus solutions, weekly security patching to stop ransomware and malware, and monitoring and alerting of critical system components. Advanced security packages offer a multi-layered defense approach, including email security with Microsoft Defender for Office, advanced threat protection, an Email Security Operations Center, phishing simulations and training, and endpoint security combining traditional antivirus with a managed detection and response (MDR) platform with human threat hunting. Backup services duplicate all stored data to a secure off-site server with weekly backups and a paired recovery plan, while Virtual Desktop Infrastructure (VDI) is hosted by a third party for Desktop as a Service (DaaS).
The office is located at 3131 N Country Club Rd Suite 110, on North Country Club Road just off East Fort Lowell Road, about 0.2 miles from Christmas Wash, 0.4 miles from LaMadera Park, and 0.7 miles from Catalina Terrace Athletic Program.
The company's positive rating reflects the satisfaction of its customers. Nodes Up emphasizes standardized tools and processes developed over years of servicing local businesses, and its team is small enough that every technician knows what is happening with each client's system while being large enough to pool knowledge for complex technical challenges. The company offers a free consultation and a free IT Buyers Guide to help businesses get what they need without unnecessary extras, hidden fees, or bloated contracts.