University of Rochester Medicine – UR Specialty Pharmacy

University of Rochester Medicine, UR Specialty Pharmacy is a pharmacy in Rochester, NY, specializing in managing complex, high-cost medications for patients with chronic and specialized conditions. The pharmacy serves individuals receiving care from providers in cardiology, oncology, neurology, cystic fibrosis, dermatology, endocrinology, gastroenterology, hepatology, multiple sclerosis, pulmonology, fertility, and allergy, immunology, and rheumatology. It works closely with patients’ healthcare teams to ensure proper medication access, safe usage, and ongoing support. Pharmacists provide detailed guidance on how medications work, how to take them, potential side effects, and interactions with other drugs. Medication access specialists assist with insurance coordination, copay assistance, refills, and delivery options. Services include free home delivery and pickup at the Strong Memorial Hospital Outpatient Pharmacy or Employee Pharmacy locations. The pharmacy operates Monday through Friday from 8 a.m. to 4:30 p.m. and supports patients through MyChart and direct communication.

The pharmacy is part of the University of Rochester Medical Center, leveraging its clinical expertise to deliver personalized prescription services. It specializes in medications not typically available through standard retail pharmacies, offering disease-specific support programs. Pharmacists and medication access specialists collaborate with providers to ensure timely and accurate dispensing, while also monitoring treatment responses and managing side effects. The team helps patients navigate insurance requirements and connects them with financial assistance programs when available. All services are designed to support long-term treatment adherence and patient well-being.

The pharmacy is located on Elmwood Avenue, approximately 0.1 miles from the University of Rochester Medical Center Main Campus and University of Rochester Medical Center Campus. It lies just 0.2 miles from the Edward G. Miner Library and is within 0.2 miles of the Passport Health Rochester Travel Clinic and the public artwork ADream of Two Snakes (DNA).

The pharmacy is recognized for its comprehensive, well-documented online presence and a website that is clearly structured and easily navigable for patients and healthcare providers. It offers detailed information on services, hours, contact methods, and patient support resources. This strong digital foundation reflects its commitment to accessible, transparent care.

As a key part of Rochester’s medical infrastructure, the pharmacy plays a vital role in supporting patients with complex health needs across the region.