Tn Appliance Exchange LLC

Tn Appliance Exchange LLC is an appliance repair shop in Nolensville, TN. The business has been family-owned since 2012 and serves Middle Tennessee, with the Nolensville shop operating since 2020. It holds a 4.5 rating based on more than 1,000 customer reviews. The shop is led by a real local technician who handles every diagnostic personally, rather than routing customers through a call center or franchise script. Customers are asked to send a short video and a photo of their appliance's model-number sticker so the technician can review the machine and symptoms directly. The technician then prepares a Technician Decision Report that lays out pricing in four clear options, letting the customer choose between ordering the part for DIY installation or having the shop handle the install. The diagnostic fee is credited toward the repair if the customer proceeds. Pricing is quoted as a flat labor price by the job, with parts billed at the shop's actual cost plus a fair margin. The model-number sticker walkthrough is available free to read and is translated into Spanish, Russian, Chinese, Vietnamese, Arabic, Hindi, French, Tamil, Telugu, Malayalam, and Kannada. The founder is a third-generation repair tradesman whose father, Teddy, works on the tools in the Tennessee shop. In the New Orleans area, the family operates a separate local shop called 4U Repair & Services. The positive rating across more than 1,000 reviews reflects the shop's straightforward, technician-led approach to appliance repair in the Middle Tennessee area.