Interactive ID

Interactive ID is a web designer in Collegedale, TN, located at 7540 Bonnyshire Drive Suite 3. The company has operated in the Chattanooga area for over 18 years, providing custom website designs and marketing services to local businesses. Its service portfolio includes website design, branding, content writing, consulting, website hosting, logo design, photography, search engine optimization, and printing. Interactive ID emphasizes a client-first approach, focusing on attentiveness and responsiveness to retain long-term clients. The name reflects a commitment to interacting with clients to discover their needs and identify solutions. The team includes William Wilkinson, the CEO, who specializes in graphic design, SEO, website development, and digital lead generation; Mark Rico, a senior copywriter responsible for content creation and site structure; and Sherry Pleso, a project manager who handles task tracking, deadlines, and client communication.

The firm’s work involves multi-phase projects that combine strategy, branding, and digital execution. For example, Interactive ID assisted Fleet Mobile Services, a semi truck repair company, by modernizing its outdated visual identity and building a new digital platform to compete in a crowded market. This process included stakeholder interviews, competitor research, and the development of cohesive marketing materials. Similarly, the company partnered with Gordon Plumbing Services to create a new brand identity, including a logo, business cards, stickers, and a responsive website, helping the plumbing company better communicate its reliability to a contemporary audience. These case studies demonstrate a hands-on approach to rebranding and digital revamp, addressing issues such as inconsistent branding and a lack of original imagery.

Interactive ID holds a 5.00 rating based on customer reviews. The business is known for its long-standing relationships with clients and its focus on personal service. By combining specific skills in design, copywriting, and project management, the team delivers integrated marketing solutions tailored to each client’s goals. This dedicated approach has allowed the company to maintain a strong reputation in the Chattanooga web design market.

With over 18 years of experience and a team focused on collaborative problem-solving, Interactive ID provides a specialized web design and marketing service in Collegedale, TN.