Coastal Connection

Coastal Connection is a computer support and services provider in Myrtle Beach, SC. The business offers managed IT services, residential computer troubleshooting, remote technical support, and dedicated business IT solutions. Specific services include wired and wireless network installation and troubleshooting, server and switch setup, network security, printing, and file sharing. The company also provides device warranty services for new and used equipment, working with current warranty providers or handling repairs not covered by manufacturers. A diagnostic service is available to analyze device and network issues, followed by practical information to ensure consistent workflow.

The firm operates under the SmartWorks Managed Services brand for its managed IT offerings, focusing on helpdesk, network, and device security. Its approach includes business continuity planning, which involves business impact analysis, recovery strategies, and response plans to maintain operations during emergencies. Remote assistance allows technicians to connect to systems from any location with an internet connection, providing support without requiring an on-site visit. The business serves both residential customers, who can schedule visits or walk in with their PCs, and businesses of all types seeking off-site IT support and infrastructure management.

Coastal Connection is located at 6373 Circle Ln in Myrtle Beach. The business can be reached by phone for scheduling visits or requesting quotes for IT problems.

Services:

• Affordable Off-Site IT Support
• Device Warranty Service
• Managed IT Services
• Network Installation and Troubleshooting
• Remote Support