Resolve WNY

Resolve WNY is a tutoring service in Lockport, NY, serving individuals, couples, families, and small businesses in Western New York. The firm offers 18 distinct services, including divorce and custody coaching for high-conflict situations, support for building parenting plans, and uncontested divorce services. It also provides non-biological parental rights support, mediation, and business formation assistance for corporations, LLCs, and partnerships. Resolve WNY holds a 5.00 rating based on client reviews, with a reported 98% client satisfaction rate.

The firm’s approach focuses on administrative support, document preparation, and coaching rather than legal representation. For uncontested divorces, the team transcribes client-provided information onto New York State Court System approved forms. In business formation, Resolve WNY assists with clerical document preparation and filing, and it serves as a registered agent for service of process. For those navigating parental rights without formal biological or adoptive status, the firm guides clients through role assessments, documentation coaching, and attorney-preparedness to organize caregiving history. Mediation services provide a structured environment for resolving disputes for families and businesses. Michelle L. Pelletier owns the firm, which operates on values of integrity, diligence, and empathy. The company explicitly states that it is not a law firm and does not provide legal advice, strategy, or therapy; all services are client-directed and intended for educational and administrative purposes.

Located at 1 East Ave, the office sits directly on Main Street, just a short walk from the Lockport Palace Theatre. It is about a tenth of a mile from the YMCA, the Niagara County Board of Elections, the Niagara County Department of Social Services, and the Lockport Public Library.

Resolve WNY is known for its positive rating from customers who have reviewed it. The firm stands out in Lockport for its specific focus on administrative support and coaching for life transitions, offering a clear alternative to traditional legal or therapeutic services for those needing structured help with family and business matters.