Alex's Appliance Parts Inc. of Norton Shores

Alex's Appliance Parts Inc. of Norton Shores is an Appliance Repair business in Norton Shores, MI. It is a family-run local business that has served the community since 1947. The shop specializes in replacement appliance parts, diagnostics, troubleshooting, and parts testing for major brands, including refrigerators, dishwashers, ovens, washers, and dryers. The inventory includes new, used, and discontinued parts, and the staff handles special orders for items not currently in stock. Customers can bring in components for free testing at the front counter to verify if a part is faulty before purchasing a replacement. The business also provides free shipping for standard-size parts to facilitate convenient pick-up.

The company operates with a mission to provide high-quality parts at competitive prices while maintaining honesty and integrity. Instead of guessing at repairs, the experienced staff focuses on pinpointing the specific problem and identifying the correct parts needed. The business holds a BBB-accredited status with an A+ rating, reflecting its long-standing commitment to customer satisfaction. Its approach emphasizes customer convenience, ensuring that shoppers only purchase the parts they actually need through its diagnostic and testing services.

Located at 2653 8th St, the business sits about a quarter of a mile from West Sherman Boulevard. It is roughly half a mile from Muskegon Heights Academy and Lofis School, and about half a mile from the Seaway Drive highway. The James Jackson Museum of African American History is located about three-quarters of a mile away. The shop is open Monday through Friday from 8:00 am to 5:30 pm and Saturday from 9:00 am to 12:00 pm, with different summer hours applying from June through September.

The business holds a rating of 4.90 based on customer reviews. This positive feedback reflects the experience of customers who have used its parts and diagnostic services. As a locally owned and family-operated entity, it continues to serve the area with a focus on reliable parts and helpful guidance for home appliance repairs.