Medical Office

NJIT's Health Services office operates as a critical support unit within the New Jersey Institute of Technology, a public research university specializing in STEM education. While the primary mission of NJIT centers on academic instruction and research, its Health Services department provides essential medical care to students, faculty, and staff, functioning as an on-campus clinic offering primary care, urgent care, vaccinations, and wellness services. This unit is not a profit-driven entity but a cost center funded through the university's operational budget, serving a captive population of approximately 12,000+ students and employees. Located in Newark's University Heights district, the health center benefits from proximity to NJIT's main campus and serves as a first-line medical resource for the university community, particularly important given the institution's focus on rigorous STEM programs that can contribute to student stress and health needs. As a public university, NJIT operates under state funding constraints and must optimize all operational expenditures, making cost-saving initiatives highly relevant to administrative leaders. The Health Services office, while not the primary admissions function, supports student wellness which indirectly impacts recruitment and retention — healthy students are more likely to persist and succeed, directly affecting NJIT's enrollment goals and institutional reputation. With an estimated 50-100 employees across the broader admissions and student services ecosystem (including health services support staff), NJIT stands to save approximately $59,500 to $119,000 annually through EBP implementation (50-100 W-2 employees × $1,190 per employee). The Director of Admissions, while focused on recruitment, collaborates closely with student affairs and health services leadership, making them a key influencer in benefits decisions that affect student-facing staff. EBP would appeal to this leader not through direct cost savings to admissions, but by enabling the university to offer more competitive benefits packages to health services and admissions staff — reducing turnover in critical student support roles, enhancing employee satisfaction, and strengthening NJIT's ability to attract and retain talent in a competitive higher education labor market, particularly for specialized roles supporting international students and STEM-focused applicants.