Northampton Computer Repair is a cell phone and computer repair shop in Northampton, Massachusetts, serving individuals and businesses with in-store and on-site services. The shop specializes in device diagnostics, virus and malware removal, system recovery, data backup and recovery, LCD screen replacements, laptop DC jack repairs, and printer installation and repair. They also offer managed IT services, network setup, remote support, and security solutions, including managed antivirus and security awareness training. With a 4.60 rating from customer reviews, the business is known for clear communication and technical expertise without jargon.
The company was founded to address frustration with overly technical explanations and condescending service, emphasizing straightforward, customer-focused support. The team, led by President Serges LaRiviere, brings decades of professional experience from manufacturing and business operations, applying that discipline to technology services. They prioritize trust, transparency, and practical solutions, offering affordable consultations and monthly managed service packages. Their services extend beyond repairs to include secure electronics recycling, remote support, and training to help clients protect their systems and data.
Located on Main Street in Northampton, the business operates from a storefront across from FitzWilly’s Restaurant, within the Ink & Toner Solutions building. This central location serves the greater Northampton area and surrounding communities.
Known for its reliable, no-nonsense approach to tech support, Northampton Computer Repair stands out as a trusted local resource for both personal and small business technology needs. With a strong reputation built on clear communication and hands-on expertise, it remains a dependable choice for residents and organizations in the region.