All IT Supported of Medford

All IT Supported of Medford is an IT Support business in Medford, MA. It operates as part of a national network providing field support for multi-site businesses and managed IT providers across North America. The company specializes in on-site Smart Hands services, handling tasks such as network installation, break/fix repairs, hardware and software updates, and large-scale technology rollouts. With over 15 years of experience and a record of more than 125,000 completed service calls, the firm serves clients in industries including retail, healthcare, financial services, and telecommunications. It offers both one-off on-site support and long-term staffing solutions to supplement client workforces without the need for in-house hiring.

The company’s approach focuses on reducing resolution times and simplifying vendor management for its clients. It reports an over 99% first-call resolution rate and maintains 100% technician coverage. Services include planning and executing multi-location deployments, ISP cutovers, and store openings with minimal business interruption. The team coordinates field technicians, project managers, and sourcing teams to match specific job requirements, ensuring that scope of work is clearly defined before service begins. This structure allows clients to access a dedicated contingent workforce available year-round, bridging the gap between traditional staffing and on-demand IT consultant labor.

Located at 529 Main St, the Medford office sits about a mile from Columbus Memorial Park and Magoun Square. It is a short distance from the Medford Fire Department and Missituk Elementary School, with Broadway running nearby. The street itself is close to Medford Street, placing the business in a central part of the town.

The business holds a rating of 4.30 based on customer reviews. It is known for its reliability in maintaining hardware and software integrity and for its transparent approach to defining the scope of work. Clients value the ability to scale their IT operations with a provider that aims to be a long-term field services partner.

All IT Supported of Medford brings national field support expertise to the local Medford area, offering on-site IT solutions that address both routine maintenance and complex multi-site deployments.