CVS Pharmacy Specialty Services is a pharmacy in Boston, MA, specializing in managing complex therapies through personalized care and support for patients with chronic or specialized medical needs. The service supports individuals requiring specialty medications, offering tools for managing prescriptions, refills, payments, and order tracking via online and mobile platforms. Patients can access care through a dedicated CareTeam available by chat or phone, and services are available nationwide through home delivery or in-store pickup. The business serves patients across the United States, with a physical location at 35 Kneeland St in Boston. It holds a 4.40 rating based on 16 reviews, reflecting a solid reputation among the customers it has served.
The pharmacy operates as part of a broader network that includes Coram, providing specialized services such as infusion therapy and tube feeding support. Patients can manage their medications online, receive refill reminders, and access secure chat support with trained CareTeam members during business hours. Services include assistance with billing, insurance, and financial aid, and patients can track their orders from processing to delivery. The platform offers educational resources, including videos and guides, to help users understand their treatment and medication management.
The location is situated on Kneeland Street, a short distance from Tufts University School of Medicine, the Tufts University Hirsh Health Sciences Library, and Tufts Dental School, all within approximately 0.1 miles. The site is near Harrison Avenue and is positioned in close proximity to major academic and health science institutions in Boston’s medical district.
CVS Pharmacy Specialty Services is recognized for its reliable, patient-centered approach, with a reputation grounded in consistent service and support for individuals managing complex health conditions. Its integration of digital tools, dedicated care teams, and nationwide delivery reflects a strong focus on accessibility and continuity of care. The service stands out in Boston’s healthcare landscape by combining clinical support with streamlined medication management for patients with specialized needs.