StratusPointIT

StratusPointIT is an IT Support company in Andover, MA. They provide business IT support services, security, and on-demand tech support for small and medium businesses across the United States. Their services include IT support for workstations, servers, and networks, with support available up to 24/7 for IT infrastructure. They also offer IT security services covering email, web, network, and access protection, as well as cloud solutions for collaboration, storage, and backups. Project-based IT support and emergency onsite IT support are available anywhere in the United States. The company reports 20+ years in business, 75,000+ closed tickets per year, and a 99% customer satisfaction rate.

StratusPointIT is an end-to-end technology solutions provider, offering managed IT services and nationwide 24/7 onsite IT support. Their solutions help businesses migrate to the cloud and improve operations on-premise. They offer a full suite of services including ITAnyWhere support, IT support monitoring, backup services, security services, and advisory services. Specific offerings include ITAnyWhere Pro, cloud consulting, Microsoft 365 consulting, hardware deployment, and network upgrades. They cater to businesses of different sizes: companies without an IT staff (typically 20-500 employees) can use their full-service IT solution, while those with an IT staff (typically 100-1,000+ employees) can use their co-managed solution. Their team includes Tier 1, 2, and 3 engineers who work together to find solutions, along with Technology Advisors who assist with IT investments and projects, and a seasoned management team. They provide benefits such as a breadth of certified technical talent, support for all major technologies, end-to-end solutions, co-managed IT, and onsite and remote support anywhere in the United States. Features include up to 24/7 helpdesk support, server and network monitoring, on-premise, cloud, or hybrid solutions, and security services such as web protection, security awareness training, endpoint security, and advanced phishing and spam protection.

The office is located on High St Suite, about 0.1 miles from High Street and North Main Street, and 0.2 miles from the Andover Fire Department, Andover Police Department, and High Street Green Area.

StratusPointIT holds a positive rating from the customers who have reviewed it, reflecting a strong reputation for their IT services.

With two decades in business and a 99% customer satisfaction rate, StratusPointIT stands as an experienced IT support provider in Andover, offering comprehensive technology solutions to businesses across the United States.