Mattress By Appointment Bloomington

Mattress By Appointment Bloomington is a mattress store in Bloomington, IN. The business operates under the Mattress Depot USA brand, a family-owned retailer founded in 2002 by David and Torey Smith. The company initially established its concept in Washington State to offer an alternative to national chain sales tactics, growing to over 30 locations across the Pacific Northwest. The Bloomington location serves customers seeking specific mattress matches from inventory, offering same-day delivery, financing options, and a low price guarantee. The store carries best-selling models from brands including Aireloom, Beautyrest, Helix, Spring Air, and Diamond Mattress, alongside accessories such as adjustable bases, mattress protectors, and bedding sets from Malouf and BedTech.

The company emphasizes personalized service, noting that more than 35% of its sales come from referrals and repeat customers. This high rate of return business allows the store to keep advertising costs low, which translates into savings for shoppers. Staff members, referred to as Sleep Consultants, are described in customer testimonials as knowledgeable and helpful, with specific praise for employees who assist with budget constraints, stay late to ensure customer satisfaction, and handle delivery and setup tasks efficiently. The business sources many of its products from local vendors in the Pacific Northwest, supporting the regional economy while providing a buying experience focused on value and post-sale support.

Mattress By Appointment Bloomington is located at 3137 N Westbury Village Dr Bldg. 1 Suite A. The store holds a rating of 4.80. With a history of serving customers since 2002 and a focus on personalized consultation, the business offers a direct alternative to large-scale retail chains for residents in Bloomington seeking quality sleep solutions.