Help at Home

Help at Home is a home health care provider in Waukegan, IL, offering personalized, 24/7 in-home care services to individuals across the region. The company serves clients through state and federal programs, including the Illinois Department on Aging for those over 60, the Department of Human Services for those under 60, and the Department of Children and Family Services for youth in care. Services include home care visitation, transportation, habilitation, and drug testing, delivered through a network of trained caregivers and local care coordinators. With a 4.00 rating based on customer reviews, Help at Home emphasizes relationship-based care, focusing on maintaining independence and dignity in the home.

The company traces its roots to a small operation in Evanston, IL, and has grown into the nation’s largest personal care services organization over its 50-year history. Operating in 11 states with over 150 locations, Help at Home supports more than 60,000 clients monthly through a workforce of 50,000 caregivers. The organization is committed to creating “Great Days and Meaningful Moments” by building long-term, intentional relationships between caregivers and clients, on average lasting four years. This focus on consistent, compassionate care enables caregivers to act as the eyes and ears in the home, helping to prevent health risks such as falls, loneliness, and medication errors.

Help at Home is headquartered at 401 N. Riverside Drive, Suite 3 & 4, in Waukegan, IL. The location is situated along a major thoroughfare in the city’s downtown area, near public transportation and municipal services. The company’s national reach and local presence allow it to deliver high-quality, value-based care while meeting the standards of federal and state programs. As a leading provider in the home health care sector, Help at Home stands out for its dedication to client well-being, caregiver retention, and community-focused service. In Waukegan, it continues to be a trusted partner for families seeking reliable, compassionate in-home care.