Help at Home is a home health care provider in Springfield, Illinois, offering in-home personal care services to seniors and individuals with intellectual or developmental disabilities, with a focus on Medicaid-eligible clients. The company delivers relationship-based care that supports independence, dignity, and quality of life at home. Services include daily personal care, companionship, medication reminders, and care coordination, all tailored to individual needs. With over 50 years of experience, Help at Home serves clients across 11 states and maintains a strong presence in central Illinois, including Springfield, where it operates from its location at 605 W Jefferson St Suite B. The business holds a 3.00 rating based on client feedback, reflecting its long-standing commitment to compassionate, consistent care.
Rooted in a mission to enable Great Days and Meaningful Moments, Help at Home has built a culture centered on both client and caregiver well-being. Since its founding in Evanston, Illinois, the organization has grown into the nation’s largest personal care services provider, serving over 60,000 clients monthly through a network of 50,000 highly trained caregivers. The company emphasizes intentional caregiver-client matching, resulting in an average relationship duration of four years. This long-term connection allows caregivers to act as the eyes and ears in the home, identifying health risks and social determinants early. Their model prioritizes observation, accountability, and innovation, ensuring high-quality, low-cost outcomes while fostering deep, family-like bonds.
Located on West Jefferson Street, the Springfield office sits just a short walk from North Walnut Street and is about 0.2 miles from Springfield High School, Douglas School, and Senior Services of Central Illinois. It is also within a 0.3-mile radius of Springfield Clinic Urgent Care Plus, placing it in close proximity to key community and health resources.
Help at Home demonstrates strong digital presence and credibility, with a well-optimized website that search engines easily interpret and a consistently documented profile across online platforms. This visibility supports its reputation as a trusted, accessible provider in the home care sector.
By combining decades of experience with a deeply personal, relationship-driven approach, Help at Home continues to strengthen the fabric of care in Springfield, helping individuals live with independence and dignity in their own homes.