Help at Home

Help at Home is a home health care provider in Peoria, IL, offering personalized, 24/7 in-home care services to individuals of all ages. The company serves seniors through the Illinois Department on Aging, individuals under 60 via the Department of Human Services, and youth in care through the Department of Children and Family Services. Services include home care visits, transportation, habilitation, drug testing, and support under various state waivers. Care is delivered by trained, compassionate caregivers who work closely with clients, families, and case managers to create adaptable care plans tailored to evolving needs. With a 4.20 rating based on customer reviews, Help at Home emphasizes relationship-based care and high-quality outcomes.

Help at Home has been serving communities across the U.S. for 50 years, beginning as a small operation in Evanston, IL, and growing into the nation’s largest personal care services organization. The company operates in 11 states with over 150 locations, supporting more than 60,000 clients monthly through a network of 50,000 caregivers. Their mission centers on enabling individuals to live with independence and dignity at home, creating Great Days and Meaningful Moments through person-centered care. Caregivers are intentionally matched with clients, often forming long-term relationships averaging four years, which enhances observation, trust, and early intervention for health and safety concerns.

Located at 3445 N University St in Peoria, the office sits just off North University Street, a short distance from West War Memorial Drive and within a half-mile of Dr. C.T. Vivian Primary School, Saint Philomena School, and Dry Run Creek. The location is accessible and situated in a residential corridor near local educational and natural landmarks.

Help at Home is recognized for its commitment to quality, with many sites accredited by The Joint Commission and a proven track record of meeting or exceeding standards in federal, state, and local programs. The company’s focus on innovation, caregiver training, and relationship-building has established a reputation for reliable, high-quality home care that supports clients in maintaining independence and well-being.

In Peoria, Help at Home stands as a trusted partner in home-based care, helping residents live safely and with dignity in their own homes.