Help at Home

Help at Home is a home health care provider in Decatur, IL, offering 24/7 in-home care services to individuals of all ages, including seniors and people living with disabilities. The company serves clients through state and federal programs such as the Illinois Department on Aging, the Department of Human Services, and the Department of Children and Family Services, providing care under various waivers. Services include home care visits, transportation, habilitation, and drug testing. With a focus on personalized, relationship-based care, Help at Home emphasizes long-term caregiver-client matches, aiming to foster trust and continuity in support. The Decatur location is situated at 747 W Pershing Rd, serving the local community with nationally backed resources and locally managed care coordination.

Help at Home traces its origins to a small operation in Evanston, IL, and has grown into the country’s largest personal care services organization over its 50-year history. The company operates in 11 states with more than 150 locations, supported by 50,000 caregivers who deliver over 60 million hours of care annually. The organization is committed to creating Great Days and Meaningful Moments for clients and caregivers alike, emphasizing person-centered care, innovation, and strong relationships. Caregivers are trained to be attentive to clients’ needs, often forming long-term bonds, averaging four years per match, allowing them to serve as the eyes and ears in the home, helping to prevent health risks such as falls and isolation.

The business is located on W Pershing Rd in Decatur, IL, within a residential area of the city. While no specific nearby landmarks are listed, the address sits within a central corridor of the community, accessible to local residents seeking in-home support services. Help at Home’s presence in Decatur reflects its broader mission to deliver high-quality, dignified care in the home, aligning national resources with local needs. The company is recognized for its accreditation by The Joint Commission and its ability to meet rigorous standards across public and private care programs.